Don't be incremental, make a big change

quinta-feira, setembro 27, 2012 David Barradas 0 Comments


Time to pay attention to the Weber-Fechner Law.
It's easier to tell the difference between two bags of flour that are three ounces apart in weight when one weighs a pound, than it is to tell the difference between two bags that are three ounces apart when one weighs twenty pounds.
It's easier to tell the difference between two flashlights that are 6 lumens apart when one is just 2 lumens bright than it is to tell them apart when one is 200 lumens.
The more stimulus you're getting (light, sound, pressure, delight, sadness) the less easily you can notice a small change. That seems obvious, but it's worth saying.
If you're entering a market filled with loudness, it's harder to be noticed, even if the incremental benefit you offer seems large to you. If you're trying to delight existing customers, the more delighted they already are, the more new delight you need to offer to turn heads.
One more reason to seek out those that are both interested and underserved.

Seth Godin

PS When you create something different everybody notices. When you want to change/improve something it's better to be a big change, incremental moves nobody notices.

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